Cannot connect to server via FTP FileZilla

[JohnyMST 26]

Hi guys,

I'm trying to connect to my server but I get an error:

Error:    Could not connect to server

 

I am with Vilayer and I am using the FTP IP Address that they provided on the main page

 

So as my login details I use the following:
FTP Address:195.154.173.91:8821

 

In FileZilla:
Host: 195.154.173.91

Username: username

Password: password

Port: 8821

 

Am I doing this right? should the port be after the " : " from my IP address?

 

 

[Achmed 180]

check your settings to see what port its trying to connect to.

 

The default port is 21 so you will prob have to change it to your port 8821

[Achmed 180]

ignore me lol. i just read you have your port set at 8821... thats what not enough sleep does to you :|

[JohnyMST 26]

what software are you using to connect?

 

This is how my connection looks like:

[Achmed 180]

Try using your username that you log in to the cpanel instead of root. I think root is only used for the mysql

[JohnyMST 26]

Got it. logged in now :D

 

Thanks!!