Random Crashes

[Matijs]

UPDATE: I got it working on my other computer, so it was probably a problem with my main desktop pc.

 

Hey,

 

I was trying to set up my server; everything works great, but now I got this problem.

The server randomly stops working. This is what the rpt log file is giving me:

Mods: @EpochHive
Distribution: 0
Version 1.36.128579
Fault time: 2014/12/08 21:59:20
Fault address:  7706AE33 01:0002AE33 C:\Windows\SysWOW64\ntdll.dll
file:     epoch
world:    Altis
Prev. code bytes: 0A 8B C1 59 94 8B 00 89 04 24 C3 2D 00 10 00 00
Fault code bytes: 85 00 EB E9 90 90 90 90 90 8B FF 55 8B EC 8B 15

Registers:
EAX:1E75F000 EBX:00000022
ECX:1E75E80C EDX:0993A492
ESI:00000001 EDI:0000002A
CS:EIP:0023:7706AE33
SS:ESP:002B:1E85E838  EBP:1E85E844
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010206
=======================================================
note: Minidump has been generated into the file SC\arma3server_2014-12-08_21-55-43.mdmp

If anyone knows the problem, please tell me.

 

This is the "Minidump" file that has been generated opened with Visual Studio:

 

 

 epocherror.png this is the minidump file.

 

 

Kind Regards,

 

Matijs

[uniflare]

Hmm, have you unblocked files? right click them->properties, if you see and unblock button make sure they are unblocked.

Also make sure you have the latest DirectX redist.

Also check to see if DEP is active and activate it.

 

Then do windows updates and sfc /scannow.

 

Usually ntdll faults are a system configuration issue but other things that windows doesnt know how to deal with can cause it too (bad code/locked system files/modules).

 

Is this on your own computer?

[Richie]

Is Redis running ? and is the password the same in both your redis.conf and EpochServer.ini ?

Usually that's the cause, good luck :)

[nedfox]

Are you starting the server with "-malloc=system"  ?

 

Is your pagefile big enough (1-1.5 times mem)

 

Do you have enough drive space?

 

Are you able to check for pagefaults and see if they're over normal ?

[Matijs]

Hmm, have you unblocked files? right click them->properties, if you see and unblock button make sure they are unblocked.

Also make sure you have the latest DirectX redist.

Also check to see if DEP is active and activate it.

 

Then do windows updates and sfc /scannow.

 

Usually ntdll faults are a system configuration issue but other things that windows doesnt know how to deal with can cause it too (bad code/locked system files/modules).

 

Is this on your own computer?

 

Which files do I need to unblock?

How do I activate DEP

This is my own computer for testing yeah.

 

 

Is Redis running ? and is the password the same in both your redis.conf and EpochServer.ini ?

Usually that's the cause, good luck :)

 

Redis is running, thank you for the answer.

 

 

Are you starting the server with "-malloc=system"  ?

 

Is your pagefile big enough (1-1.5 times mem)

 

Do you have enough drive space?

 

Are you able to check for pagefaults and see if they're over normal ?

 

I'll try starting it with -malloc

How do I edit my 'pagefile'?

And how do I check for pagefaults?

 

=======================================

 

It says it created a mini dump file or something. I opened it with visual studio and it was saying something like:

its trying to access a file but it does not have the permission or rights to open it.

 

I then tried running the server with administrator rights, it took a little bit longer before it crashed.

 

Kind Regards,

 

Matijs

[Matijs]

So i got to fix the problem by using these parameters in the server bat file.

 

-nobenchmark -cpuCount=4 -exThreads=7 -high -maxMem=8192 -malloc=system

[Richie]

Glad you're sorted but you can't use cpucount and exthreads together, it's one or the other, one will override the other one.

Although if it runs it does no harm leaving it :)

[Matijs]

And were back to crashing.

[Matijs]

this is the minidump file.

[Richie]

Looks like a permission error, are you running it as administrator ?

[Matijs]

Looks like a permission error, are you running it as administrator ?

 

Yes, i'm running as an administrator, I have no idea what i'm doing wrong, I googled the problem and saw on the arma 3 feedback tracker thingy people with the same problem yesterday. I'm gonna try run the server on my other computer now, see what that gives me.

[Matijs]

So I got this working on my laptop, the server does not crash anymore, probably something with my computer then.

[sk827015]

Yeah well this is happening to me, i had hope on this post to bring light to the issue, im gonna assignmore virtual memory and the other things mentioned here... please les get to the bottom of this, limestone server arent cheap xD hehehehe

[nedfox]

You set your pagefile by going to computer properties, advanced, Performance settings, and edit.

 

Pagefaults you do with the system monitor if you manage your PC. But tbh, if you don't know hosting basics about computers, how on Earth do you think you can troubleshoot server issues? Hosting stuff is never "click and run", you do need basic understanding of the mechanics to be able to troubleshoot things. You need to know how to google problems, and actually understand what the results give you.

 

You're better off renting a server , by hosting companies who know what they're doing. THAT actually is (in most cases) click and run.

[Matijs]

I've never heard of them pagefaults, but I dont like the 'click & run' hosting providers. I am more a fan of dedicated servers.

[Radiix]

Make sure you have all additional dependencies installed and up-to-date . E.g vc_redistributable and tbb_malloc

 

 

Edit: remove the -malloc line in your starting .bat file

[Oatmeal Creampie]

In my steam/steamapps/common/Arma3 I had an EXE from a program I was using for a localhost server. I deleted it and it fixed the problem for me. Perhaps someone else looking for help on this problem will find something similar and it helps them.