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Not able to use chat functions

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I have been having trouble with in game chat for awhile. My old computer was in need of replacing, so I bought a new computer and still having issues with it. I thought it might of been the keyboard, so I changed it out as well, but still not able to. What it does is when I push the / key my player stops until I push the Esc key then he will return controllable. I have tried changing the key used for chat, but the problem follows it. Any ideas what might be causing it?

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